Legal — Please Read Before Playing

Terms and Conditions for 1 eecom Pakistan

These Terms and Conditions govern your use of the 1 eecom platform, including account registration, deposits, withdrawals, bonuses and all gaming activity. By creating an account or placing a bet, you agree to every clause listed here. Please read carefully.

Last updated: June 2025
Language: English (en-PK)
Applies to: Pakistan players
1 eecom

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and 1 eecom ("we", "us", "the Platform", "1 eecom"). They apply to every aspect of your interaction with the 1 eecom website at 1eecom.biz, including account creation, deposits, game play, bonuses, withdrawals and customer support interactions. By registering an account or accessing any part of the Platform, you confirm that you have read, understood and accepted these Terms in full. If you do not agree with any part of these Terms, you must not register an account or use the Platform.

Section 01

Acceptance of Terms

When you register an account with 1 eecom, click "I Agree" during the registration process, or simply use the Platform in any capacity, you are confirming that you have read and accepted these Terms. This acceptance is legally binding from the moment it occurs.

These Terms apply alongside any additional rules or conditions published for specific products, promotions or events on the 1 eecom platform. Where a conflict exists between these general Terms and any product-specific rules, the product-specific rules will take precedence for matters within their stated scope.

1 eecom reserves the right to update these Terms at any time. We will notify registered players of material changes via email or in-platform notification at least seven days before the changes take effect. Continued use of the Platform after notification constitutes acceptance of the updated Terms. If you disagree with any changes, you may close your account before they take effect.

Important: These Terms are written in English and apply specifically to players accessing 1 eecom from Pakistan. The Pakistani Rupee (PKR) is the base currency for all transactions on this Platform.

Section 02

Eligibility & Age Requirements

To register and use 1 eecom, you must satisfy all of the following eligibility requirements at all times during your use of the Platform:

  • You must be at least 18 years of age. This is an absolute minimum. Players found to be under 18 will have their accounts closed immediately, all funds will be frozen pending review, and any winnings accrued during the period of underage use will be forfeited.
  • You must be accessing and using the Platform as an individual acting in your own personal capacity — not on behalf of any business, corporation or third party.
  • You must have the legal capacity to enter into a binding contract under the laws applicable to you.
  • You must not be registered on any self-exclusion list operated by 1 eecom or any other gaming operator, and you must not be in a cooling-off period that you yourself requested on this Platform.
  • You must not be a current employee, contractor, director, officer or close family member of an employee or director of 1 eecom or any of its affiliated technology or game-supply partners.

1 eecom takes age verification seriously. We reserve the right to request identity documentation at any point to confirm your age and identity, including before processing any withdrawal. If you are asked to provide verification documents and do not do so within the requested timeframe, your account may be suspended until verification is complete.

Age Warning: Underage gambling is illegal and harmful. If you are under 18 or know of someone underage attempting to use 1 eecom, please contact us immediately at support@1eecom.biz. Parental controls are the responsibility of parents and guardians — 1 eecom cannot be held responsible for underage access resulting from failure to secure device access.

1 eecom
Section 03

Account Registration

Each player is permitted to hold exactly one account on 1 eecom. Creating multiple accounts — whether under the same name, different names, the same device, different devices, or through any other method — is strictly prohibited. If duplicate accounts are discovered, all accounts will be suspended, funds will be reviewed, and any bonuses claimed across multiple accounts will be forfeited.

When registering, you must provide accurate, complete and current information. This includes your full legal name, valid date of birth, current contact details, and a valid Pakistani mobile number that you personally control. You are responsible for keeping your registration information up to date — if your contact details change, update them in your account settings promptly.

Your account login credentials (username and password) are your personal responsibility. You must not share your login details with any other person. 1 eecom will not be liable for any losses you incur as a result of sharing your credentials with another party. If you suspect unauthorised access to your account, contact our support team immediately and change your password without delay.

  • One account per person — duplicate accounts will result in permanent suspension.
  • All registration details must be truthful and match your official identity documents.
  • You are solely responsible for all activity that occurs under your account credentials.
  • Account credentials may not be transferred, sold or gifted to another person under any circumstances.
  • 1 eecom reserves the right to close any account that it believes has been opened fraudulently or in violation of these Terms.
Section 04

Deposits & Payments

1 eecom accepts deposits in Pakistani Rupees (PKR) via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. The minimum deposit amount is Rs 500. Maximum deposit limits may vary by payment method and account verification status.

By making a deposit, you confirm that the payment method you are using belongs to you personally and that the funds being deposited are legitimately yours. Depositing funds on behalf of another person, or accepting deposits from a third party into your account, is not permitted.

Deposits are credited to your 1 eecom account balance as soon as they are confirmed by the payment processor. Processing times vary: Easypaisa and JazzCash deposits are typically instant; bank transfers may take up to a few hours depending on your bank's processing schedule. 1 eecom is not responsible for delays caused by your payment provider's systems.

Note on Currency: All transactions on 1 eecom are conducted in PKR. If your payment card is denominated in another currency, your bank may apply a conversion fee — this is outside 1 eecom's control and will not be reimbursed by the Platform.

1 eecom reserves the right to conduct enhanced due diligence (EDD) on accounts with high transaction volumes or unusual deposit patterns. This may include requesting source-of-funds documentation. Failure to cooperate with EDD requests may result in account suspension.

Section 05

Withdrawals

To request a withdrawal from your 1 eecom account, your account must be fully verified. Verification involves confirming your identity with acceptable documentation (CNIC or passport). Withdrawals to unverified accounts will not be processed until verification is completed.

The minimum withdrawal amount is Rs 500. Withdrawals will only be paid to the same payment method used for your most recent deposit, or to a method previously verified as belonging to you. We do not process withdrawals to third-party accounts or payment methods not registered to you.

Processing times are as follows:

  • Easypaisa and JazzCash: typically within 15–30 minutes of approval.
  • NayaPay and SadaPay: typically within 30–60 minutes.
  • IBFT bank transfer: typically within 2–6 hours depending on the receiving bank.
  • Visa/Mastercard: 1–3 business days.

If an active bonus is attached to your account, you must meet the associated wagering requirements in full before a withdrawal can be processed. Your bonus and wagering progress is visible in your account dashboard at all times. Attempting to withdraw funds subject to unmet wagering requirements will result in the bonus balance being forfeited prior to withdrawal processing.

Withdrawal holds: 1 eecom may place a temporary hold on a withdrawal request while identity verification, AML checks or bonus eligibility reviews are completed. We will notify you if this occurs and aim to resolve all holds within 48 hours.

Section 06

Bonuses & Promotions

1 eecom offers various bonuses and promotions to both new and existing players. These include welcome deposit bonuses, free spins, reload bonuses, cashback offers, and tournament prizes. Each promotion has its own specific terms which are published alongside the offer — those terms form part of these general Terms.

General bonus rules that apply across all 1 eecom promotions unless explicitly stated otherwise:

  • One welcome bonus per player, household, device and IP address. Attempts to claim the welcome offer multiple times will result in forfeiture of all bonus funds.
  • Wagering requirements must be completed within the stated validity period. Bonuses that expire before wagering is completed are forfeited without recourse.
  • The standard wagering requirement on 1 eecom is 35x the bonus amount unless stated otherwise in the specific promotion terms.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino and table games may contribute at a reduced rate or not at all — check individual promotion terms.
  • Bonus funds may not be withdrawn directly. Only winnings generated from eligible bonus wagering may be withdrawn, subject to wagering completion and any stated maximum withdrawal cap.
  • Bonuses are intended for recreational use only. Any wagering patterns that 1 eecom determines to constitute bonus abuse — including but not limited to low-risk hedging, systematic exploitation of offer mechanics, or coordinated play — will result in bonus forfeiture and may lead to account restriction.

Free Spins: Winnings from free spins are credited as bonus funds and subject to wagering requirements. The specific wagering multiple and expiry period will be stated in the promotion offering the free spins.

1 eecom
Section 07

Gameplay Rules

All games available on 1 eecom are supplied by licensed third-party game studios and operate using certified Random Number Generator (RNG) technology or live-dealer mechanics. The rules of each individual game are displayed within the game itself and form part of your agreement with 1 eecom when you choose to play that game.

In the event of a technical malfunction, disconnection or error during a game round, 1 eecom will use game-round data recorded on our servers to determine the outcome. If a round cannot be resolved due to a technical fault, the bet amount for that round will be returned to your account balance. Winnings arising from games where a verifiable error caused an incorrect display of odds, payouts or game mechanics may be voided by 1 eecom at its discretion.

For sports betting and in-play markets:

  • Pre-match bets are placed at the odds available at the time of bet confirmation — not at odds that may change after your bet is submitted.
  • In-play bets are accepted at live odds that update continuously. It is your responsibility to verify the odds shown on your bet slip before confirming an in-play wager.
  • Where a match or event is cancelled, postponed, or abandoned, bets will be settled according to 1 eecom's standard void/settlement rules, which are published in the Sports Betting section.
  • 1 eecom reserves the right to void bets placed on markets that were offered in error, including markets with obviously incorrect odds.
Section 08

Responsible Gaming

1 eecom is committed to providing a safe gaming environment. We believe that gaming should be enjoyable and that players should always remain in control of their activity. The Platform provides the following responsible gaming tools, all of which are accessible directly from your account settings:

  • Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit. Limits take effect immediately when reduced.
  • Session Time Limits: Restrict the duration of individual gaming sessions with automatic logout when the limit is reached.
  • Reality Check Reminders: Periodic pop-up notifications showing your current session duration and net win/loss position.
  • Cooling-Off Periods: Temporary account suspension for 24 hours, 7 days or 30 days. Irreversible for the duration once activated.
  • Self-Exclusion: Permanent or long-term account closure. Minimum self-exclusion period is 6 months. Once activated, self-exclusion cannot be reversed during the chosen period.

If you are concerned about your own gambling or the gambling of someone you know, please visit the Responsible Gaming page for detailed guidance and support resources.

If gambling is no longer fun — if you are chasing losses, borrowing money to gamble, or gambling is affecting your relationships or work — please use the self-exclusion tool or contact our support team immediately. We will help you restrict your account without delay.

Section 09

Prohibited Activity

The following activities are strictly prohibited on 1 eecom. Engaging in any of them may result in immediate account suspension, forfeiture of all funds, and reporting to relevant authorities where applicable:

  • Using automated software, bots, scripts or any artificial intelligence tools to interact with games, place bets or navigate the Platform.
  • Match-fixing, collusion with other players, or any form of coordinated manipulation of game outcomes.
  • Depositing funds obtained through illegal activity, including money laundering or fraud.
  • Using stolen, borrowed or otherwise unauthorised payment methods to fund your account.
  • Creating multiple accounts to circumvent bonus restrictions, verification requirements or account bans.
  • Selling, transferring or otherwise allowing another person to use your 1 eecom account.
  • Exploiting software bugs or errors — any player who discovers a bug is obligated to report it to support immediately rather than exploit it. Winnings from exploited bugs will be voided.
  • Threatening, harassing or abusing 1 eecom staff or other players through any communication channel.
  • Attempting to access restricted areas of the Platform or circumvent security measures.
Section 10

Intellectual Property

All content on the 1 eecom Platform — including but not limited to the website design, logo, graphics, text, game interfaces, software, promotional materials and data — is the intellectual property of 1 eecom or its licensed game providers and is protected under applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, recreational purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the Platform or its content without prior written consent from 1 eecom.

Game content, including individual game assets and mechanics, remains the property of the respective game providers (Pragmatic Play, NetEnt, Big Time Gaming etc.) and is governed by their own licensing arrangements with 1 eecom. Players have no rights over game intellectual property beyond the right to play those games within the Platform environment.

Section 11

Limitation of Liability

1 eecom provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 1 eecom disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

1 eecom shall not be liable for:

  • Any losses arising from technical faults, system downtime or connectivity issues beyond the Platform's reasonable control.
  • Loss of profits, loss of opportunity, loss of data or any indirect, consequential or incidental losses arising from your use of the Platform.
  • Losses arising from your failure to comply with these Terms, including but not limited to bonus forfeiture resulting from terms violations.
  • Actions of third-party payment processors, including delays or failures in payment processing.
  • Any loss or damage arising from unauthorised access to your account that resulted from your failure to secure your credentials.

Nothing in these Terms limits 1 eecom's liability for fraud, willful misconduct, or any other liability that cannot be excluded under applicable law.

Section 12

Privacy & Data Protection

1 eecom collects and processes personal data in accordance with its Privacy Policy, which is published separately at /privacy-policy. By accepting these Terms, you also acknowledge and accept the Privacy Policy.

In summary, the personal data you provide during registration and verification is used to operate your account, process payments, comply with anti-money laundering obligations, and deliver customer support. Your data is not sold to third parties for marketing purposes. All data is stored with encryption and handled in accordance with applicable data protection standards.

You have the right to request a copy of the data 1 eecom holds about you, to correct inaccurate data, and to request deletion of your data subject to legal retention obligations. To exercise any of these rights, contact support@1eecom.biz.

Section 13

Amendments to These Terms

1 eecom reserves the right to amend, update or replace these Terms at any time. When material changes are made — meaning changes that could significantly affect your rights or obligations as a player — we will provide at least seven days' advance notice via email to your registered address and/or via a notification within the Platform.

Minor amendments, such as clarifications that do not alter the substantive effect of any clause, may be made without advance notice, though the "Last updated" date at the top of this page will always reflect the date of the most recent revision.

If you continue to use the 1 eecom Platform after the effective date of any amendment, you are deemed to have accepted the updated Terms. If you object to any change, you may close your account before the change takes effect by contacting support@1eecom.biz.

Section 14

Governing Rules & Dispute Resolution

These Terms are governed by the rules and regulations under which 1 eecom operates. In the event of a dispute between you and 1 eecom, the following process applies:

  • Step 1 — Contact Support: Raise your complaint with the 1 eecom support team via live chat or email at support@1eecom.biz. Most issues are resolved at this stage within 24 to 48 hours.
  • Step 2 — Formal Complaint: If your issue is not resolved by the support team, you may submit a formal written complaint to support@1eecom.biz with the subject line "Formal Complaint". We aim to respond to formal complaints within seven business days.
  • Step 3 — Escalation: If you remain dissatisfied after completing Steps 1 and 2, you may escalate the matter through applicable dispute resolution channels. Details are available upon request.

Game outcomes generated by certified RNG systems or live-dealer mechanics are final unless a verified technical error can be demonstrated. 1 eecom's decision on game outcome disputes, made in good faith based on game-round data, is final.

Section 15

Contact Us

If you have any questions about these Terms and Conditions, your account, payments or any other aspect of the 1 eecom Platform, please get in touch using the following:

support@1eecom.biz
Live chat — available 24 hours a day, 7 days a week via the Platform
1eecom.biz

For responsible gaming queries specifically, please visit the Responsible Gaming page or contact the support team and request to speak with our responsible gaming coordinator.


Key Rules at a Glance

The six things every 1 eecom player needs to know before playing — a plain-English summary of the most important points from these Terms.

One Account Per Person

Each player may hold exactly one account. Duplicates — regardless of the reason for creating them — result in suspension of all accounts and forfeiture of any bonuses claimed across them.

Must Be 18 or Over

Minimum age is 18. No exceptions. If 1 eecom discovers an account is being used by a person under 18, the account is closed immediately and any winnings are forfeited.

Bonus Wagering Applies

Bonus funds cannot be withdrawn directly. You must complete the wagering requirement (standard 35x) within the validity period before bonus-related winnings become withdrawable.

Withdrawals to Your Account Only

All withdrawals are paid to payment methods registered in your name. Third-party withdrawals are not processed. Verification documents must be in place before any withdrawal is released.

Responsible Gaming Tools

Deposit limits, session limits, cooling-off periods and self-exclusion are all available in your account settings. These tools exist to protect you — please use them if gaming stops being enjoyable.

24/7 Support Available

Questions about these Terms, your account or any transaction can be raised with the 1 eecom support team at any time via live chat or email. Most queries are resolved within a few hours.


Terms Accepted — Ready to Play

Start Playing at 1 eecom — Pakistan's Trusted Gaming Platform

Now that you've reviewed the Terms and Conditions, you're ready to get started. Register your 1 eecom account in two minutes, deposit in PKR via Easypaisa or JazzCash, claim your welcome bonus, and access over 500 games.